Refund Policy

This Refund Policy explains payments and refunds related to the WriteAway License (paid) purchase. Please review this policy before making a purchase.

1. Refund Before Service Use

If you have not used the service after payment, you may request a full refund within 7 days of the payment date.

• —Within 7 days of payment: Full refund
• —After 7 days: No refund (negotiable if service was not used)

2. Microsoft Store Refund

The WriteAway License is sold through the Microsoft Store, and refunds follow the Microsoft Store refund policy.

• —Within 14 days of purchase: Refund may be requested per Microsoft Store refund policy
• —After 14 days: Refunds may be limited per Microsoft Store policy.
• —Refund requests should be made directly through your Microsoft Store order history.

4. Non-Refundable Cases

• —If more than 7 days have passed since payment and the service has been used
• —If access was restricted due to a violation of the Terms of Service
• —Promotional or complimentary service offerings

5. Refund Process

To request a refund, please use one of the following methods.

• —Email: contact@writeaway.me
• —Please include the email address used for payment and the payment date for prompt processing.
• —Refunds are processed within 3-5 business days after the request is received.
• —Refunds are issued to the original payment method.

6. Policy Changes

This refund policy may be updated in accordance with changes in applicable laws or service operation policies. Changes will be announced in advance through notifications within the service.

7. Contact

For inquiries about refunds and payments, please contact us below.

• —Email: contact@writeaway.me
• —Response time: Within 24 hours on business days